Torre Vision · KVK: 42015425 · BTW: NL005433914B16 · contact@torre-vision.com

Last updated: October 2026

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ABOUT TORRE VISION

Torre Vision is operated by Nikola Tore, a sole proprietorship (eenmanszaak) registered in the Netherlands.

Trading name: Torre Vision

Legal name: Nikola Tore

Legal form: Eenmanszaak (Sole Proprietorship)

Address: Admiraliteitskade 60-220, 3063ED Rotterdam, The Netherlands

KVK number: 42015425

VAT/BTW number: NL005433914B16

Email: contact@torre-vision.com

Website: www.torre-vision.com

These General Terms and Conditions apply to all products, services, and agreements offered by Torre Vision, including online coaching programs, digital downloads, coaching sessions, and Interim Management consultancy services. By placing an order or purchasing a product, you accept these terms.

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1. PRODUCTS AND SERVICES

Torre Vision offers the following through torre-vision.com:

- Online coaching programs: The Career Transformation Blueprint, The Professional Growth Protocol, and The Visionary Blueprint

- Digital downloads: eBooks, templates, worksheets, and tool kits

- Individual coaching sessions

- Interim Management consultancy services (B2B)

Prices are displayed on the website and include VAT (BTW) where applicable under Dutch law for private consumers. All prices for business clients are exclusive of 21% BTW unless stated otherwise. Torre Vision reserves the right to adjust prices. Confirmed orders are charged at the price displayed at the time of purchase.

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2. ORDERING AND PAYMENT

An order is placed by completing the checkout process on torre-vision.com. You will receive an order confirmation by email. This confirmation, sent on a durable medium, constitutes a binding agreement in accordance with Article 6:230v Dutch Civil Code (BW).

Torre Vision accepts the following payment methods on torre-vision.com: credit and debit card (Visa, Mastercard, and other cards accepted by the payment processor), Apple Pay, Klarna, and PayPal. For Interim Management consultancy engagements, payment is by bank transfer (SEPA) only, in accordance with the applicable service agreement.

Payment for online products is due immediately at the time of purchase. Invoices for consulting services are due within 14 calendar days of the invoice date.

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3. DELIVERY

Digital products and program access are delivered electronically within 24 hours of payment confirmation. In most cases, delivery is immediate upon successful payment. Delivery is to the email address provided at checkout.

If you do not receive access within 24 hours, please check your spam folder and then contact contact@torre-vision.com with your order confirmation. Torre Vision will resolve delivery issues within 1 working day.

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4. AGE REQUIREMENT

Torre-vision.com and all its products and services are intended exclusively for adults aged 18 and older. By placing an order or registering on this website, you confirm that you are at least 18 years of age.

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5. RIGHT OF WITHDRAWAL (CONSUMERS)

If you are a private consumer in the European Union, you have the right to withdraw from a distance contract within 14 calendar days of purchase, without giving any reason, in accordance with Article 6:230o Dutch Civil Code and Directive 2011/83/EU.

How to withdraw online (withdrawal function):

You can withdraw online at any time during the withdrawal period, using the link "Withdraw from contract here" in the footer of every page of torre-vision.com, or directly at www.torre-vision.com/withdraw, in accordance with Article 6:230oa Dutch Civil Code. Enter your name, the email address where you want your confirmation, and the purchase concerned, then press "Confirm withdrawal." You will immediately receive an acknowledgment of receipt by email, including the content of your withdrawal and the date and time it was submitted.

You may also withdraw by sending the model withdrawal form below, or any other clear statement, to contact@torre-vision.com.

If you withdraw, Torre Vision refunds all payments received for the contract concerned within 14 days of receiving your withdrawal, using the same payment method you used, unless you have expressly agreed otherwise.

Exception for digital content (important):

The right of withdrawal does not apply to digital content (including online coaching programs, digital downloads, and course materials) once you have:

- expressly requested immediate delivery of the digital content, and

- acknowledged that this request results in the loss of your 14-day right of withdrawal.

This acknowledgment is obtained via a mandatory checkbox at checkout on torre-vision.com in accordance with Article 6:230p(e) Dutch Civil Code and Article 16(m) of Directive 2011/83/EU. By completing your purchase and ticking the checkbox, you confirm your express consent to immediate delivery.

Coaching sessions: The right of withdrawal expires upon full performance of the service if performance began, with your express prior consent, before the end of the withdrawal period.

Business clients: The right of withdrawal does not apply to purchases made in a commercial capacity (identified by the provision of a KVK or BTW number at checkout).

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Model Withdrawal Form (for use within the 14-day period where applicable):

To: Torre Vision / Nikola Tore, Admiraliteitskade 60-220, 3063ED Rotterdam, The Netherlands, contact@torre-vision.com

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):

Ordered on (*) / received on (*): _______________

Name of consumer(s): _______________

Address of consumer(s): _______________

Signature of consumer(s) (only if this form is notified on paper): _______________

Date: _______________

(*) Delete as appropriate.

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6. REFUND POLICY FOR ONLINE PROGRAMS

Where the right of withdrawal applies, Torre Vision offers an additional voluntary 30-day satisfaction guarantee on online coaching programs, subject to the following conditions:

The guarantee is immediately and irrevocably void if either of the following has occurred:

(a) 10% or more of the program lessons have been completed or viewed; or

(b) any worksheet, workbook, template, or supplementary file included in the program has been downloaded, opened, or accessed.

Once either condition is met, the digital content is legally deemed "already provided and used" within the meaning of Article 6:230p(e) Dutch Civil Code and Directive 2011/83/EU Article 16(m). No refund will be issued.

To claim a refund under the voluntary guarantee, both conditions above must remain unfulfilled, and you must submit a written request with a specific explanation to contact@torre-vision.com within 30 days of purchase. Valid refunds are processed within 14 business days to the original payment method.

Individual digital downloads (eBooks, templates, worksheets) are non-refundable once downloaded or accessed.

For coaching sessions: cancellation within 48 hours from the time of making the booking: no charge.

Cancellations after 48 hours from the time of making the booking are not eligible for a refund. However, if canceled more than 48 hours after the time of making the booking, and 48 hours in advance of the event taking place, the client can reschedule for another time within a 12-month period from the time of making the booking.

Cancellations less than 48 hours before the event are considered a no-show, and are therefore not eligible for a refund.

No-show: 100% charge.

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7. INTELLECTUAL PROPERTY

All content on torre-vision.com, including frameworks, videos, scripts, worksheets, templates, coaching methodologies, written materials, and the Torre Vision brand, is the exclusive intellectual property of Torre Vision / Nikola Tore, protected under Dutch and European copyright law.

Clients receive a personal, non-transferable, non-exclusive license for personal use only. Sharing, reselling, reproducing, redistributing, or creating derivative works based on Torre Vision content requires prior written consent.

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8. LIABILITY

Torre Vision's total liability for direct damages is limited to the amount paid for the specific product or service. Torre Vision is not liable for indirect or consequential damages, lost profits, missed opportunities, reputational damage, or losses resulting from decisions made on the basis of Torre Vision's advice or content.

Program results described on torre-vision.com are based on actual client outcomes and are illustrative. Individual results are not guaranteed. Results depend on personal effort, circumstances, and factors outside Torre Vision's control.

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9. PRIVACY AND COOKIES

Torre Vision processes personal data in accordance with the General Data Protection Regulation (GDPR / AVG) and the Dutch GDPR Implementation Act (UAVG). The full Privacy Policy is available at www.torre-vision.com/privacy. The Cookie Policy is available at www.torre-vision.com/cookies.

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10. COMPLAINTS AND DISPUTES

For complaints, please contact Torre Vision first at contact@torre-vision.com. Torre Vision will respond within 5 working days.

If a complaint cannot be resolved directly, EU consumers may seek out-of-court resolution through the Alternative Dispute Resolution (ADR) body in their country, or, for cross-border purchases, through the European Consumer Centres Network (ECC-Net): https://www.eccnet.eu.

These terms are governed by Dutch law. Disputes are subject to the jurisdiction of Rechtbank Rotterdam. EU consumers retain the right to submit disputes to the court of their place of residence where mandatory under EU law.

Torre Vision may update these terms at any time. The current version is always available at www.torre-vision.com/terms. Continued use of the website after amendments constitutes acceptance. Registered users will be notified of material changes by email at least 14 days in advance.

A Dutch version of these terms is available upon request. Please contact contact@torre-vision.com.